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My app keeps getting rejected because the "full screen size is not coming"

Neil7650Neil7650 Posts: 16Member
Hi everyone,
I tried to publish my app but everytime I publish it Apple rejects it because there are black bars on the top of the screen, but the app needs to take up the whole screen. Then I contacted Gamesalad and they said that if I change the aspect ratio to overscan it will be fixed. They worked, partly. If I test my app on any 4 inch device like the iPhone 5 and iPod Touch 5th Gen it works. But if I test my app on any 3.5 inch device like the iPhone 4, the left and right side of the app is partly cut off. I will give you links to the screenshots.
Can someone help me?
Thanks,
Neil

Letterbox aspect ratio screenshot: https://dl.dropboxusercontent.com/u/36540243/Screen Shot 2013-07-10 at 10.55.05 PM.png
Overscan aspect ratio screenshot: https://dl.dropboxusercontent.com/u/36540243/Screen Shot 2013-07-10 at 10.56.30 PM.png

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