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Chartboost ads implementation issue.

Jugoslav85Jugoslav85 Posts: 36Member, PRO

I am trying to add Chartboost ads to my game. When i try to generate the app, it says i have to enter the App ID into the Chartboost field in Services, otherwise i cannot click Generate APP. I created an app in Chartboost.com and copied and pasted the app ID and signature into GS services tab and wait for them to be saved. The problem is that i still get the message that i have to enter the APP ID into chartboost field and cannot click on Generate App. When i reload the GS publishing page, the Chartboost APP ID and Signature are gone from the fields i have pasted them.

What am i doing wrong?

Best Answer

Answers

  • MichalChMichalCh Posts: 115Member, PRO
    edited June 2014

    Same here, I have written to guys from support and no answer so far ...

  • fadamionfadamion Posts: 309Member, PRO

    I am not having this issue at all. Are you putting them into the correct format? IOS or Universal etc?

  • MichalChMichalCh Posts: 115Member, PRO

    I'm putting in IOS App ID and Signature and also I have IOS on Chartboost.com also ...

  • jigglybeanjigglybean Posts: 1,584Member

    Try uploading the game again, and selecting chartboost. You sure you selected this? Just double check everything

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  • Jugoslav85Jugoslav85 Posts: 36Member, PRO

    @jigglybean said:
    Try uploading the game again, and selecting chartboost. You sure you selected this? Just double check everything

    I have uploaded it many times, and always the same. Everything is double-checked, triple-checked etc. I believe it is a bug on GS side, but i am still waiting on their support staff to let me know if it can be fixed. If anyone else had this issue before, maybe they can tell us how they fixed it.

  • saif_shammarisaif_shammari Posts: 128Member

    Hi
    I was have the same problem
    Then i send to the support then they fix my problem

    I hope this will be help

  • Jugoslav85Jugoslav85 Posts: 36Member, PRO

    @saif_shammari said:
    Hi
    I was have the same problem
    Then i send to the support then they fix my problem

    I hope this will be help

    Thanks for the info Saif. Lets wait for their reply than and see what will happen.

    Can anyone tell me how Chartboost is working on Android, because i cannot use RevMob since it loads slow and will be awful for users, so now i am without ads options on Android until Chartboost gets fixed.

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