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Generating APK waiting over 6 hours...

I have publishing a Android game. After pressed the Generating APK button. No APK was Generated.
Now i waiting over 6 hours, why it take so long time?


  • damianhaggerdamianhagger Posts: 1Member, PRO

    Yeah, the Android server must be down. I've emailed support - hopefully it's fixed soon! :smile:

  • adent42adent42 Posts: 1,542Key Master, Head Chef, Executive Chef, Member, PRO GameSalad Employee

    We found the problem (zombies). To kick your game into gear you can right click on your "Generate" button and click "Open in new tab" or "new window". This will send the command to generate again. Sorry about the problems, we're looking for a way to prevent another zombie outbreak.

    (Zombie is a process that is still running despite it's parent process dying. In this case the zombie was eating generate messages but not actually performing the app generation. We think the zombie formed because of high load to the android app generation worker process, but we're not sure).

  • okpcokpc Posts: 53Member

    Thanks! it solve my problems.

  • RinseWashRepeatRinseWashRepeat Posts: 7Member, PRO

    Thanks for this. Not to be rude, but shouldn't this sort of stuff be on your Twitter feed?

    'We have a zombie problem at GSHQ. If your APKs are taking AGES to generate, right click on the generate button and 'open in new tab'.'

    Something like that - I don't know...

  • Diamond_Man_GameDiamond_Man_Game Posts: 2Member, PRO

    Since this morning i have been stuck on generating ,found this post. I've been trying the "open in new tab" technique on the generate button suggested to get past the (zombie). It restarts regeneration but still remains stuck on generating. Seems to be on new projects uploaded, any older one of mine on the server generated fine. Any suggestions?

  • adent42adent42 Posts: 1,542Key Master, Head Chef, Executive Chef, Member, PRO GameSalad Employee

    Diamond_Man_Game, can you submit a support ticket, this looks to be something else. Please provide the publishing portfolio link with your ticket. Cheers.

  • muusimuusi Posts: 69Member, PRO

    I have been stuck with this also since yesterday. Tried the "open in a new tab" technique, didn't help. I have also submitted a support ticket. Is there anything else I can do except twiddle my thumbs?

  • muusimuusi Posts: 69Member, PRO

    This is just utterly frustrating. It's now over 48 hours and I just can't get the APK and deliver the project to my customers. The same problem persists even if I publish the project as a new game.

    Please help!

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