GameSalad

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Chartboost Problem??

dimsdaledimsdale Posts: 385Member

On some android devices, I'm getting reports that,

_"each time you die right now (on Android at least) the game just goes to a black screen with a loading circle on it. No way to get out of it other than to kill the app. but it seems to transition to a black screen with a loader than the loader disappears and nothing happens.

I'm on an Nexus 5 with the latest version of Marshmallow if that helps."_

Any ideas? Can we detect in GS if an advert is not loading in? Or maybe if we are off-line?
Thanks!

Comments

  • MentalDonkeyGamesMentalDonkeyGames Posts: 1,276Member

    What version of GS did you publish the game with? They only recently added the new Chartboost SDK that fixes Marshmallow issues.

    Mental Donkey Games
    Website - Facebook - Twitter

  • dimsdaledimsdale Posts: 385Member

    @NipaGames I'm on back on v1.23.1 I had to many issues with collision how working on v1.24

  • BigDaveBigDave Posts: 2,239Member

    v1.24
    the newest one right now has this issue to

    How to reproduce:
    1. Have Chartboost setup correctly land+port selected in app info on their side
    2. use Video interstitials
    3. play 4-5 levels (30 sec each) every time see a video loaded and displayed correctly
    4. play one more level
    5. the ad is not loaded but the next scene is loaded and visible instead
    6. but everything is darkened and no input is accepted

    the only way is to quit the app, its a game blocker

  • The_Gamesalad_GuruThe_Gamesalad_Guru Posts: 9,913Member

    @BigDave said:
    v1.24
    the newest one right now has this issue to

    How to reproduce:
    1. Have Chartboost setup correctly land+port selected in app info on their side
    2. use Video interstitials
    3. play 4-5 levels (30 sec each) every time see a video loaded and displayed correctly
    4. play one more level
    5. the ad is not loaded but the next scene is loaded and visible instead
    6. but everything is darkened and no input is accepted

    the only way is to quit the app, its a game blocker

    They fixed this issue in 1.25. We just got a new beta version and this fix was listed.

  • dimsdaledimsdale Posts: 385Member

    any chance I could get my hands on the 1.25 beta?

  • GeorgeGSGeorgeGS Posts: 478Key Master, Head Chef, Member, PRO GameSalad Employee
    edited March 2016

    @dimsdale said:
    any chance I could get my hands on the 1.25 beta?

    Send @ForumNinja a PM.

Sign In or Register to comment.