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Problem with Chartboost reward video

Hey guys,

I have a store in my game where the player can buy stuff with the coins. If they don't have enough coins, but still tap an item, a message pops up offering them to watch a video for 100 coins.

My problem is that I have a ton of items, but when I do an ad hoc test, the reward video either shows up once or never. I tap an item, message pops up, tap the watch video button, and instead of a video popping up, the watch video message just disappears, and it also does not add any coins.

Is Chartboost set to just show one video when testing?

I also read somewhere that sometimes Chartboost doesn't have enough videos to show and just leaves the ad space empty.

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