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not getting assistance from GSHelper.com

Trying to upload stuff there. Preview images are not showing and the admin isnt helping me to figure out whats going on. Is there some separate community for this site somewhere or?

Comments

  • tatiangtatiang Posts: 11,642Member, Sous Chef, PRO, Senior Sous-Chef

    Which admin have you contacted? I believe @uptimistik is running the site. Beyond that, try contacting Support by clicking on the blue chat icon at the bottom-right of the forums page.

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  • vincenzolopalovincenzolopalo Posts: 4Member

    I tryed to contact the staff with the blue icon 30 hours ago without success. Also, I posted here in forum, nobody reply me. But this is this software/project/company live or other?

  • ZwireZwire Posts: 165Member, BASIC

    The are not fast in responding and if they respond it could take more than 3 days.

  • PhilipCCPhilipCC Encounter Bay, South AustraliaPosts: 1,388Member

    @vincenzolopalo said:
    But this is this software/project/company live or other?

    Other! :'(

  • patricia.bradypatricia.brady Posts: 27Member, BASIC
    edited March 12

    I'm having a similar problem...I contacted @uptimistik 7th March but can see he was last active 22Feb.

    Is this temporary or has the site been closed down?

    Thank you in advance for your assistance.

    Patricia

  • Two.ETwo.E Posts: 523Member

    You should try contacting GameSalad, as I believe they also have some control.
    @uptimistik is normally timely at best so I imagine he will be in touch soon!

  • Braydon_SFXBraydon_SFX Posts: 9,094Member, Sous Chef, PRO, Bowlboy Sidekick GameSalad Employee

    Agreed - and to piggy-back off of what @Two.E mentioned, you can reach out to the GS Team by clicking on the blue button in the bottom right of your screen.

  • uptimistikuptimistik VenezuelaPosts: 3,598Member, Sous Chef, PRO

    Hi guys! Just got internet access back yesterday after 4 days of total blackout (no lights, water, rioting etc) here in Venezuela. I’ll get to the requests later today after i sort out some things.

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  • tatiangtatiang Posts: 11,642Member, Sous Chef, PRO, Senior Sous-Chef

    Yikes! Hope you're staying safe.

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  • patricia.bradypatricia.brady Posts: 27Member, BASIC

    Stay safe!!

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