I am also posting here in attempt that someone responds to my billing issue. I would like to resolve with GS and cancel my dispute with the credit card company.
Ticket found and resolved. Thanks for your patience!
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I'm not sure how you've tried to contact GameSalad but forums posts are largely ignored by the company. If you haven't yet, use the blue chat icon at the bottom-right of the forums page.
Honestly, if it were me in your shoes, I'd also email every single email address on this page:
They are a very small company and someone is bound to see one of those messages.
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@tatiang I have tried the blue chat icon. That was the first things I tried. Thank you for the link I will definitely email those.