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Ads not showing

Hello, I am trying to set up the ads on my game.
1)Already released an alpha on android, but the ads are not working.
2)Asked for help at the support, and on their side the ads are working well.
3)because of 2) I think that the game settings, as the ads attribute set to 1(cant remember the name now) are fine.
4) could be the "zipalign" file that I am using?
5) are Ads working on alpha?
6) already tested also the RC export, and the problem is not solved.

thank you

Comments

  • bob loblawbob loblaw Posts: 173Member, PRO

    which ad provider are you using?
    i've had issues with chartboost so stopped using them. there's been some discussion by others where they have had chartboost issues too.
    i use admob, because i find it easy to integrate and you can set/use non-targetted without needing to ask the user. haven't had issues with admob displaying.

  • Akiba4GamesAkiba4Games Posts: 9Member, PRO

    chartboost for Interstitial Ads, AdMob for banners, but cannot see anyone.
    Can you answer me at the 4) and 5) please?

  • Akiba4GamesAkiba4Games Posts: 9Member, PRO

    up

  • bob loblawbob loblaw Posts: 173Member, PRO

    i don’t know then. like i said, i stopped using chartboost because of display issues, and haven’t had those issues with admob.

    have you set your data consent attribute? chartboost i don’t think works with non-targeted ads. admob does. i think regardless of targeted/non you still need to set the attribute in your project.

  • Akiba4GamesAkiba4Games Posts: 9Member, PRO

    @bob loblaw Yes, as i wrote in the point 3) the attribute is set to 1

  • Akiba4GamesAkiba4Games Posts: 9Member, PRO

    the attribute of the 3) is:
    privateDataConsentForAds

  • bob loblawbob loblaw Posts: 173Member, PRO

    so both chartboost and admob on the same app? is it possible that using two separate services is causing the issue? i’m just guessing but could be way off.

    like i said, i’ve not had any issues with admob.

  • Akiba4GamesAkiba4Games Posts: 9Member, PRO

    Had the same idea, I'll try to use only admob.

  • Akiba4GamesAkiba4Games Posts: 9Member, PRO

    Nothing, not working.
    Could you tell me what SDK should I use to take the zipalign?
    Could be interfere with the banner?

  • Simple Gamer ArtsSimple Gamer Arts Posts: 273Member, PRO

    Sounds like you are publishing for Google Play, either way do this:

    Need to have the "WRITE_EXTERNAL_STORAGE and READ_EXTERNAL_STORAGE permissions" box checked

    Also:
    1. Add a new game integer attribute to your project and rename it "privateDataConsentForAds"
    2. Set the value of privateDataConsentForAds to "1"
    3. Save and publish your project, generate and sign, etc to see if ads show up

    Do just like this and your ads should show up.

  • Twayne2Twayne2 Posts: 325Member, PRO

    Do you have to have that attribute?

  • hzappshzapps Posts: 161Member, PRO

    @Akiba4Games said:
    the attribute of the 3) is:
    privateDataConsentForAds

    This definitely worked for me just as recently as a month ago after seeking guidance from the GS team.

  • hzappshzapps Posts: 161Member, PRO

    @hzapps said:

    @Akiba4Games said:
    the attribute of the 3) is:
    privateDataConsentForAds

    This definitely worked for me just as recently as a month ago after seeking guidance from the GS team.

    And set the value to 1 and it is an integer

  • Akiba4GamesAkiba4Games Posts: 9Member, PRO

    thank you, the problem with adMob is solved.
    Because the game is not in beta yet, seems like the connection with the service didn't worked well. I linked the admob to my Google play console, and now is working.
    I think, that chartboost have the same problem, I will add the APP ID after released the beta.

  • bob loblawbob loblaw Posts: 173Member, PRO

    let us know how you go. i just checked an old build of my game on another device, that should be showing interstitial (and did before), but now doesn’t.

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