Announcing bugs.gamesalad.com, GameSalad's New Bug Tracker

chrisbodhichrisbodhi Key Master, Head Chef, Member, PRO Posts: 14

Howdy Creators,

We're happy to be releasing our public database today, built on that stalwart foundation of bug reporting, Bugzilla. We've been testing it with the Sous Chefs and PRO users for a couple of weeks now, and have ironed out the major issues. We've also imported all of the filed bugs from our internal system, so you should be able to find and track any issues you have previously noted.

Currently, voting has been implemented only for PRO users. We're working on bringing voting to all users, because we believe that that level of input from everyone can be helpful for prioritizing our resources. We'll also be working [slowly] on updating the design to bring it more in line with the rest of our website.

Lastly, here are some resources on using Bugzilla and writing effective bug reports. We know that Bugzilla has its quirks, as some folks have noted, so we hope that the information on these pages will be of use.

We believe that this bug system will be of great use to everyone. If there any features you want to see added, feel free to file a bug at http://bugs.gamesalad.com!

Thanks & enjoy!
Chris

Comments

  • 8BitAvrin8BitAvrin Member, PRO Posts: 362
    edited August 2014

    Very nice. I know many will appreciate this, including myself. Thanks!

    WebsiteTwitter ∞ My apps are available on: Apple iOS App StoreGoogle Play App StoreAmazon App Store

  • SocksSocks London, UK.Member Posts: 12,822

    Great stuff, should be a useful tool once people start to use it !

  • PhilipCCPhilipCC Encounter Bay, South AustraliaMember Posts: 1,390

    Thank you. I am sure this will be a tremendous help to all and save the GS Team from wasting precious time reading multiple threads and posts about the same things.

  • ArmellineArmelline Member, PRO Posts: 4,918

    Love it! Just submitted the floating point rounding error I came up against the other day :D I was consistently crashing the creator before but in my testing it appears that 0.11.1.11 may have fixed it, so yay to that!

  • HymloeHymloe Member Posts: 1,651

    Really hoping to see improvements on the memory issues ASAP, as I cannot work on my game again, and cannot release it, until it's fixed.

  • cph127cph127 Member, PRO Posts: 26

    Great!

  • Pocket_TechPocket_Tech Member Posts: 50

    Its a bugs life

  • BBEnkBBEnk Member Posts: 1,764

    If you add a attachment to a bug can anyone Download?

  • BlackCloakGSBlackCloakGS Key Master, Head Chef, Member, PRO Posts: 2,250

    no, only you and GameSalad employees can. That is the way it was designed

  • colandercolander Member Posts: 1,610

    Good to know, there some things I didn't add to mine because I assumed they were public.

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 1,787

    Though generally speaking, you should be able to share publishing portfolio links with us and avoid uploading attachments!

  • lionheart21lionheart21 Member Posts: 1

    Hi, i want to report a bug. If i'm in wrong thread, let me know so i can find right team.
    On windows version, there's no way to select multiple rules. Hope fix this soon, because i think it's very basic command in a software.

  • ArmellineArmelline Member, PRO Posts: 4,918

    @lionheart21 said:
    Hi, i want to report a bug. If i'm in wrong thread, let me know so i can find right team.
    On windows version, there's no way to select multiple rules. Hope fix this soon, because i think it's very basic command in a software.

    Check the first post of this thread for info on how to report this bug.

  • wrhmediawrhmedia Member Posts: 70

    Hoping to see Webview for Android added ASAP

  • BlackCloakGSBlackCloakGS Key Master, Head Chef, Member, PRO Posts: 2,250

    @wrhmedia I would suggest submitting a feature request in our public bug database.

  • wrhmediawrhmedia Member Posts: 70

    Thanks @BlackCloakGS I submitted it to Public Bug Database.. Hopefully this simple addition can be added as it would help expand into other app development avenues with Gamesalad.

  • wrhmediawrhmedia Member Posts: 70

    Received response about the issue (bug) that android apps do not launch embedded browser so that it does not break or close the application and I was told that this could not be recreated... What? Its a issue that continues to be ignored... It works in iOS games (embedded browser) but does not work in android.. others have posted about this issue... Frustration builds and the look for other game dev options continues...

  • BlackCloakGSBlackCloakGS Key Master, Head Chef, Member, PRO Posts: 2,250

    What is the bug number?

  • unbeatenpixelunbeatenpixel Game Developer Member, PRO Posts: 537
    edited November 2014

    Why we cant choose more than 5 bugs or new feature.

    I get an error like that;

    You tried to use 6 votes in the Creator product, which exceeds the maximum of 5 votes for this product.

    --Use Android "expansion files" for apps over 50 MB
    --Polygonal collision support
    --Admob integration
    --Google Play Game Services
    --Update the reset scene behavior

    I want these but also I want the other stuff.

    there is another aspect of these bugs,I dont think to add more than 5 of them in 1 year,if so,useless to complain.

    Check out my games on the App Store!

    Wordgraphy / Polycolor / 20 Seconds / Minimal Maze

  • colandercolander Member Posts: 1,610

    @onelasttime I use my votes for features only bugs will get fixed in order of GS priority anyway so I think it is a waste of a vote. Having only five votes is a good way for GS to rank what features are important to the majority of its users. Otherwise we would all vote for everything and they wouldn't have a clue.

  • PhilipCCPhilipCC Encounter Bay, South AustraliaMember Posts: 1,390
    edited November 2014

    @BlackCloakGS‌ @colander Is this correct? If I put up a bug report, or vote for one already listed, it counts as one out of five that I'm allowed in 12 months?

    I don't mean to be a "smart A", but what if someone finds more than 5 bugs, that no-one else has listed, that they want to report in a 12 month period?

    Is colander also correct in saying that a feature vote uses up a bug report/vote?

  • unbeatenpixelunbeatenpixel Game Developer Member, PRO Posts: 537

    @PhilipCC my grammer fault.

    I dont think gamesalad can fix five of them in one year,their plans and our request may take a long time to done.

    when I couldnt tell you what I want,I hate my english,sorry.

    Check out my games on the App Store!

    Wordgraphy / Polycolor / 20 Seconds / Minimal Maze

  • colandercolander Member Posts: 1,610

    @PhilipCC you can make as many feature requests and bug reports as you like but you only get five votes. I don't waste my votes on bug reports as I think GS will fix them in order of importance no matter how many votes it gets because it is a bug and needs to be fixed anyway. A feature on the other hand is different and they within reason will implement them in order of importance to us so this is where I use my votes.

    I think you get votes back as things are completed and you can change your vote anytime you want. Maybe someone from GS can clear that up.

  • BlackCloakGSBlackCloakGS Key Master, Head Chef, Member, PRO Posts: 2,250

    As far as I can tell when an item is closed the votes don't automatiy come back to you. However once you see the item is close you can take your votes off the closed item and apply them to any item you want.

  • PhilipCCPhilipCC Encounter Bay, South AustraliaMember Posts: 1,390

    @colander Good idea, so I'll use my votes that way too.

    @BlackCloakGS‌ Thanks, that's worth knowing.

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