Icon won't save while publishing.. Any help?
weaselpopgames2020
Member, PRO Posts: 8
Each time I would previously update my game in publishing, i would always have to re-select an image for my icon. It would upload and show my image. Today when I try to upload, it just keeps saying no file selected. I don't want to build a file with no icon. Is there any way to troubleshoot this problem?
Comments
Previously, the icon would upload but not show on the publishing page on many browsers. On the catalogue of games it would, though - so you could still tell the icon was actually there. I suspect that you were uploading it repeatedly unnecessarily. There is definitely a bigger problem with icon uploading right now, though - I just tried to upload one with Safari, Firefox, Chrome and Brave and was unable to do so with any. @adent42 says he's hoping to look into it today, so the best thing to do right now is wait, or keep trying with other browsers.
Contact me for custom work - Expert GS developer with 15 years of GS experience - Skype: armelline.support
Have you tried uploading 1024px icon instead of 512px? I seem to remember that worked for me.
Ok, thanks @Armelline . I always wondered if it was unnecessary, but definitely felt better seeing there on the publishing page. So after i upload GS project file, if there is an icon showing when i choose "update existing game", does that mean it is saved even if it doesn't show in publishing? And will be in the build of the file?
@strag , yes thanks, i had tried both. But i think Armelline was right about browser issues
It should be fixed now. We were doing an upgrade as part of the latest release and some things broke. They are now un-broke.
@adent42 Was still unable to upload with Safari but it worked with Chrome. Unsure about Firefox as I tried Chrome second. Icon visibility issue also remains in Safari.
Contact me for custom work - Expert GS developer with 15 years of GS experience - Skype: armelline.support
@adent42 Sorry, doesn't work. The icon looks like it uploads but doesn't stick. Still not present in the generated app, despite showing up in Chrome (until a page refresh when it vanishes).
Contact me for custom work - Expert GS developer with 15 years of GS experience - Skype: armelline.support
There's a javascript update needed. Try hitting shift+reload and see if it helps.
@adent42 That seems to have done the trick in Chrome. Still issues in Safari but no biggie there as long as it works in one. Trying a new upload now to see if it resolves the asset catalog issue.
Edit: Confirmed fixed, all is good now, it was the icon all along. Was just unforunate timing it seems!
Contact me for custom work - Expert GS developer with 15 years of GS experience - Skype: armelline.support
Yah. I have no idea what's happening in safari yet. Debugging has it just seem to work but not, so I'll need to keep digging.
Still an issue with the Icon on publisher. Whatever I do it doesn't show when I try to upload. This is on Chrome and Edge.