Still no pro membership....

2

Comments

  • dmcdowelldmcdowell Member Posts: 128
    Shane, it doesn't work in Firefox (at least it didn't a couple of days ago) -- are you using Firefox or Safari or some other browser?
  • smc1979smc1979 Member Posts: 48
    I am trying in Windows 7 on the site. I tired with Firefox 3.6.12 and IE8
    doesn't work in both.

    Never seen a payment option that was safari only lol.

    I will load up the mac and try to purchase the update there.

    Shane
  • smc1979smc1979 Member Posts: 48
    Worked fine in mac on safari.
    So should be pro now.

    Again, first time I have ever seen a payment option restricted to one browser. Wouldn't be a bad idea to support the others :-)

    Shane
  • GameSaladGameSalad Key Master, Member Posts: 33
    @InfusedDreams, @Tillbo, @Cardinal, @ancch, @hillelc, @foxnett

    You all should be good to go now. Log off, log back in, open project to see iAd and OpenURL behaviors.
  • CodeMonkeyCodeMonkey Head Chef, Member, PRO Posts: 1,803
    @InfusedDreams, @Tillbo, @Cardinal, @ancch, @hillelc, @foxnett

    You all should be good to go now. Log off, log back in, open project to see iAd and OpenURL behaviors.
  • CodeCodeCodeCode Member Posts: 200
    And what about me????????
  • smc1979smc1979 Member Posts: 48
    Same here, how long does it take for the pro to go through?
  • hillelchillelc Member Posts: 56
    All set. Thank you CM.
  • CodeMonkeyCodeMonkey Head Chef, Member, PRO Posts: 1,803
    @Prodigio can you please send an email to support at gamesalad.com. As much info as possible would be helpful. Thanks.

    @smc1979 already found your info.
  • CodeCodeCodeCode Member Posts: 200
    ok done, i send you the info too
  • SlowboySlowboy Member, PRO Posts: 329
    How long should this process take if it actually works?
    I paid 20 minutes ago, but don't want to start moaning if it takes a few hours - but then again, I don't want to be waiting 3 days!!!
    Can someone tell me if it is, or isn't working, and should, or shouldn't happen automagically?
    Thanks all - nice to see people seem to be happy with the new release.
    (I'm reserving judgement on the splash, haven't seen it yet (white on off white? ??))
  • SlowboySlowboy Member, PRO Posts: 329
    Haha - just reopened my project and I'm already pro!! If anyone's as dumb as me, do an 'About Gamesalad' and your license should say 'pro', and if you look under Behaviors in your project you will see Pro Behaviors listed right underneath Basic Behaviours.
    Sorry, I guess I was expecting a fanfare or something. So discreet!
  • hdeandahdeanda Member, PRO Posts: 55
    I paid for Pro last Saturday at around 5pm. My bank account shows the funds have been deducted. Still no Pro.
  • dmcdowelldmcdowell Member Posts: 128
    hdeanda said:
    I paid for Pro last Saturday at around 5pm. My bank account shows the funds have been deducted. Still no Pro.

    Please put in a customer service ticket. Be sure to indicate which form of payment you used (Paypal or Amazon), and the name on your card & username. Thanks.
  • hdeandahdeanda Member, PRO Posts: 55
    Whoa! A-Okay! Now I have Pro :)
  • CodeCodeCodeCode Member Posts: 200
    Finally my pro is working
  • ancchancch Member, PRO Posts: 103
    Many thanks codemonkey!
  • ZackGSZackGS Member Posts: 313
    Mine is too, thanks a lot :)
  • MagoNicolasMagoNicolas Member, PRO Posts: 2,090
    I Payed today for my pro Membership. How long will it take to be active? Will I Receive a Mail or not?
    Thanks!
  • MagoNicolasMagoNicolas Member, PRO Posts: 2,090
    Nothing yet…..
  • WeswogWeswog Member Posts: 1,171
    Same for me I have payed a few hours ago will I get an email or does it just happen?

    Cheers, Weswog
  • MotherHooseMotherHoose Member Posts: 2,456
    1st you have to be logged in to see the Pro behaviors

    so you should logout then login again.

    on the main menuBar under GameSalad is the "About" info
    if you are not logged in... the License will say Free
    if you are getting an Express term... and you had Express membership... the server is recognizing you!
    if you made a payment for Pro from Amazon... it takes a while for Amazon to get the Credit Card approved (funds transfer) ... then a little while longer for the notification of validity to be sent to GameSalad's computer.
    in our world of instant gratification, these delays are frustrating and infuriating!

    I do not know the scenario with PayPal... but in the past they were extremely negligent in expediting the transfer of funds.

    if you have 0.9 just continue to develop... and frequently logout and in to verify your status.
    if it is 24 hours after you have received conformation from your payment option, without change to pro... then Contact GameSalad via the form.
    Weswog said:
    Same for me I have payed a few hours ago will I get an email or does it just happen?

    Cheers, Weswog

    unfortunately... there are no trumpets blaring...
    you have to login and check about... or open the Editor and see the ProBehaviors!

    this made me sad... I wanted the hoopla!... I definitely will use the URL behavior...but not till the last scene in my game!

    MH
  • RiffelRiffel Member Posts: 1,272
    still express after several days...
  • RiffelRiffel Member Posts: 1,272
    dmcdowell said:
    Please put in a customer service ticket. Be sure to indicate which form of payment you used (Paypal or Amazon), and the name on your card & username. Thanks.

    How I put in a customer service ticket?
  • ChaserChaser Member Posts: 1,453
    I'm waiting for pro also!
    Did the whole login and out numerous times. Paid this morning through paypal
  • MagoNicolasMagoNicolas Member, PRO Posts: 2,090
    Please someone help with This Problem!
  • ChaserChaser Member Posts: 1,453
    Got it thanks!
  • kadinshinokadinshino Member Posts: 82
    i hate to add to this thread because im sure the GS Team is swamped, but im still wating for my pro-features also :) thnks!
  • MagoNicolasMagoNicolas Member, PRO Posts: 2,090
    Still Not Pro...
  • RiffelRiffel Member Posts: 1,272
    pro licence payed via paypal nov 21, about say it is express...
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