Foolishly I made the assumption that the reason my Gamesalad apps were randomly crashing in iOS7 was because they were early iOS builds, now the GM is here it seems this is not the case, the problem is with Gamesalad. I see on the recently published roadmap that iOS7 compatibility is listed.
As there is now no time to update apps to have them ready for the launch of iOS7 next week I feel it is important to have some kind of genuine update on the compatibility fixes and an accurate ETA. It is necessary for us to be able to fix any issues to know exactly to what extent and what symptoms the incompatibility causes. As I say I am finding most apps seem to randomly crash, mainly on scene changes. But are there any other issues, it is important we are kept informed.
The danger of course is that as people start to use/download Gamesalad games under iOS7 and find they crash, they will delete them from their devices, revenue will obviously tumble.
I am amazed that Gamesalad being compatible with iOS7 has not been the top priority since the release of the first beta.
Could someone from Gamesalad please give feedback on this issue please.
First you assume wrong. GS has been working on ios7 support since the first release. Second @codewizard said they will be releasing an ios7 compatable version in the nightly builds. As is common even the big apps like Skype have issues during a OS transition and issue builds days after. The release is still 6 days away let's see if GS gets the fix out in the nightly. I imagine the will be working through the weekend to be ready.
You miss the point, it is already too late, there is no way to get an app approved before iOS7 goes mainstream next week, therefore there are going to be a lot of Gamesalad apps crashing for users. Not good.
My main query is that I feel that, with something as major as this, there should be more information. i.e. Is it accepted that the problem with crashing apps under iOS7 is an inherent problem with Gamesalad? Has this been fixed? Or is the problem something which I need to work on within the code here or is it something which will resolve itself when an update is released and republished? When will the update be realistically available in the nightly builds? What other issues are there with compatibility?
These are important questions for GS developers who want to get their games woking under iOS7 as quickly as possible. This is not a minor bug, the games no longer work as intended...
If you have been keeping up with the treads it"s a publishing system issue. There is nothing you need to do or can do in your games. It's on GS's end. I imagine it has most to do with moving to with the new threading Apple introduced.
And that's it?! As we have games which are about to be made unusable next week I would be hoping for some more information than that. Is it really too much to ask to at least be kept informed? @codewizard ?
We're working on iOS 7 compatibility issues now. And we've been working on them sporadically since the announcement of this new version.
It's unfortunate that iOS 7 breaks some existing apps in the store. Really unfortunate. Our understanding is that iOS 7 is backwards compatible with existing apps. If it's not then that's terrible news. This fact changes my thinking somewhat on how we'll push this out to you.
I'll have more info once our testers verify a few things.
I hope that's not the case either, @jamie_c. But if there's something happening in the GS engine that's causing problems on iOS 7 that's pretty bad. We're not seeing that in our limited internal testing. But we'll get to the bottom of it.
I'll be sure to get iOS 7 fixes into 0.10.4 for release early next week (assuming we can reproduce them and find a fix).
To that end, anyone with crash logs from their live GS games could share them with us to give us a leg up on isolating the problem. At least that sounds good on paper.
To that end, anyone with crash logs from their live GS games could share them with us to give us a leg up on isolating the problem. At least that sounds good on paper.
I'll be sure to get iOS 7 fixes into 0.10.4 for release early next week (assuming we can reproduce them and find a fix).
Oh I think I understand this correctly that non-pros like me can fix apps on iOS 7 that soon. I just hope my debut app can make some money so I can become a GS pro, I just can not afford it right now ">
To that end, anyone with crash logs from their live GS games could share them with us to give us a leg up on isolating the problem. At least that sounds good on paper.
Sending over logs shortly
just submitted a bug report with 9 crash logs for 7 apps, some of them old, some of them more recent, one with the most recent nightly.
I don't want to come across as a know it all about all things ios 7,
But the reason why games are crashing is because they aren't flat design, ios 7 went flat design so if your game isn't flat design, it will crash That's really all there is to it.
@codewizard I assume from your apparent lack of knowledge of these crashes before now that no such fix was already in the works? How do I go about supplying you with crash logs?
@codewizard I assume from your apparent lack of knowledge of these crashes before now that no such fix was already in the works? How do I go about supplying you with crash logs?
i've found that an insult followed by a question never gets the desired answer.
and if you read his statement he said that "we are seeing two issues with GM" which we all got on tuesday. so if these are new bugs introduced with the GM, then you really can't expect them to have been working on a fix for weeks right?
But really, its not just GS games here, all games, according to the information stated here on this thread are going to crash, then I can expect Apple having a delay with all those apps going in for updates.
Since other apps have been running fine during beta (with some exceptions) I'd say that 'all apps' was directed at GS apps not every app on the store. That would be ludicrous that all apps were suddenly incompatible.
It wasn't meant as an insult merely the statement that, reading between the lines, GS appears to have not been aware of a problem which seems to exists with the GS engine. From my tests this problem has been present throughout all of the iOS7 betas, not just the GM. I am only trying to clarify where we are as regards some kind of fix, the scale of the problem, and specifically how we can help to fix it.
Getting defensive at the slightest suggestion of criticism is not helpful, under Apple's latest OS it appears Gamesalad doesn't work, this is a problem right?
Two betas don't make a right. Just like any software developer, GS has access to resources to get their Toolkit ready for iOS7's release. That does not mean it will be ready day one. Cut them some slack and chill. BETA: ultimately in the end means risk.
@codewizard I assume from your apparent lack of knowledge of these crashes before now that no such fix was already in the works?
You know what they say about assumption!
We tested several times during the iOS 7 beta. We don't test every app, etc. though. We weren't seeing this level of crashing in our limited tests. If we knew that iOS 7 would cause every GS app to crash then we'd have been all over it (like now).
We've been working on iOS 7 compatibility since it was announced. Had changes for it completed for a while now. Original plan was to release it in Nightly Builds first and then pinch it off as a stable release. With this new information we're pushing that forward.
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As there is now no time to update apps to have them ready for the launch of iOS7 next week I feel it is important to have some kind of genuine update on the compatibility fixes and an accurate ETA. It is necessary for us to be able to fix any issues to know exactly to what extent and what symptoms the incompatibility causes. As I say I am finding most apps seem to randomly crash, mainly on scene changes. But are there any other issues, it is important we are kept informed.
The danger of course is that as people start to use/download Gamesalad games under iOS7 and find they crash, they will delete them from their devices, revenue will obviously tumble.
I am amazed that Gamesalad being compatible with iOS7 has not been the top priority since the release of the first beta.
Could someone from Gamesalad please give feedback on this issue please.
Thanks in advance.
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My main query is that I feel that, with something as major as this, there should be more information. i.e. Is it accepted that the problem with crashing apps under iOS7 is an inherent problem with Gamesalad? Has this been fixed? Or is the problem something which I need to work on within the code here or is it something which will resolve itself when an update is released and republished? When will the update be realistically available in the nightly builds? What other issues are there with compatibility?
These are important questions for GS developers who want to get their games woking under iOS7 as quickly as possible. This is not a minor bug, the games no longer work as intended...
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http://forums.gamesalad.com/discussion/comment/418333/#Comment_418333
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It's unfortunate that iOS 7 breaks some existing apps in the store. Really unfortunate. Our understanding is that iOS 7 is backwards compatible with existing apps. If it's not then that's terrible news. This fact changes my thinking somewhat on how we'll push this out to you.
I'll have more info once our testers verify a few things.
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I'll be sure to get iOS 7 fixes into 0.10.4 for release early next week (assuming we can reproduce them and find a fix).
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I just hope my debut app can make some money so I can become a GS pro, I just can not afford it right now ">
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1. Random startup crashes.
2. Random null pointer crashes during gameplay.
We're diagnosing them now. More info soon.
But the reason why games are crashing is because they aren't flat design, ios 7 went flat design so if your game isn't flat design, it will crash
That's really all there is to it.
How do I go about supplying you with crash logs?
and if you read his statement he said that "we are seeing two issues with GM" which we all got on tuesday. so if these are new bugs introduced with the GM, then you really can't expect them to have been working on a fix for weeks right?
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But here is some info for you
http://gizmodo.com/what-is-flat-design-508963228
But really, its not just GS games here, all games, according to the information stated here on this thread are going to crash, then I can expect Apple having a delay with all those apps going in for updates.
Getting defensive at the slightest suggestion of criticism is not helpful, under Apple's latest OS it appears Gamesalad doesn't work, this is a problem right?
We tested several times during the iOS 7 beta. We don't test every app, etc. though. We weren't seeing this level of crashing in our limited tests. If we knew that iOS 7 would cause every GS app to crash then we'd have been all over it (like now).
We've been working on iOS 7 compatibility since it was announced. Had changes for it completed for a while now. Original plan was to release it in Nightly Builds first and then pinch it off as a stable release. With this new information we're pushing that forward.
As for reporting the crashes, use the bug report page here: http://gamesalad.com/support
What information would be most useful and where do I find the crash logs you are after?